Great insight from the Colin Roby-Welford. The ups and downs of being a successful leader with key information of things to look out for.
When I was working for Virtual Worlds, I will never forget the day I installed 4D Theatre with Nathan & Ben. The interest in the 4DT solution was growing more than anticipated, & this was before the fantastic money-back guarantee they're offering today. We had a list of companies who had agreed to the solution, but we hadn't allocated an installation team for this particular project. The retailer was keen on having the work done before the launch of the showroom.
I remember Nathan offering his installation services. I was taken aback by this because I knew how busy he was, but his commitment to the team effort was something I hadn't seen before in someone of his position. Some would say it didn't make commercial sense to have the MD, Head Of Sales & Corporate Manager on the tools, but the equipment we were installing was costly. Time restrictions prevented us from hiring an installer who understood the hardware & software.
"THAT'S NOT MY JOB" The words of someone who puts themselves before the team. People who use this phrase will struggle to excel and learn new skills. Managers should take the time to recognise those employees who go above & beyond the call of duty. What are your thoughts?
These two principles are the battle arena for most small to medium size organisations.
The benefit of working IN your business as the owner or senior manager. Is the sense of control it provides, the ability to affect the quality of work or service provided. Though this is true, It impacts your ability to plan for scalable growth, manage productivity, & implement change.
For example: Who has the answers to these questions in your organisation apart from you?
What is your order management process?
Please consider: Leads, quotes, orders, invoices, purchase orders, deliveries, collections, stock management, failed deliveries.
What or who are the bottlenecks within this process, & how do you measure this?
How do you measure the productivity of your teams? Sales, technical, admin, etc. within the process above?
Working ON your business gives you the ability to plan, refine & control all of the factors presented above & so much more, but without the correct balance, you can become disconnected from your teams, which could result in high staff turnover.
What if I told you there is one tool that could help you achieve the benefits of working IN, and ON your business.